FAQ's
All your Frequently asked questions answered:
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Single Tickets to City Centre; Buses depart from the back road (at the entrance to Malahide Castle Demesne)
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Return Tickets; Buses arrive to and depart from the main car park adjacent to Malahide Castle and the Concert field.
Single tickets from Malahide Castle Concerts 2024 will go directly in to Dublin city centre. You will be dropped off at Eden Quay. This is the only drop-off point.
Tickets must be purchased online from concertexpress.ie.
Tickets will not be availabe to purchase on the night and must be purchased online in advance. Bus tickets for each concert are limited. Buy early to guarantee your seat.
Concertexpress.ie may offer an Early Bird rate for customers who purchase their concert bus tickets well in advance. The Early Bird rate may be removed by concertexpress.ie at any time and without warning so buy your tickets early to avail of this offer.
No, All tickets are priced the same.
Buses will depart immediately as soon as the concert is over. Buses will depart as soon as they are filled. If a bus is full you will be accommodated on the next available bus.
No, concertexpress tickets are non-transferrable.
Yes, all concertexpress buses accept mobile ticketing. We advise Single Ticket holders to bring a printed copy of their ticket as phone batteries may run down if used during the concert. If your phone dies and you do not have a printed copy of your ticket you will not be allowed on the bus. Return Ticket holders will be issued with a wrist band as they board the bus for the initial journey and this wrist band must be used as your ticket for the return journey.
No. Return Ticket holders will be issued with a wrist band as you get on the bus in Ratoath/Ashbourne/Swords and you must show this wrist band to board the bus for the return journey. If you lose the wrist band you will not be permitted on the bus.
Refunds are available up to 48 hours before the chosen concert date. Refund requests that are made less than 48 hours from the concert date will not be granted.
Under Dublin Bus' Bye- Laws; “No person shall consume alcoholic drinks or other beverages or food while on the vehicle.” The consumption of alcohol on buses is strictly prohibited.
Items found on the concertexpress buses will be sent to Dublin Bus's Lost and Found Office at;
Lost Property Office
Dublin Bus,
Earl Place,
Dublin 1
D01P7K8
Please email baclostproperty@dublinbus.ie or ring 01 703 1321.
- Name, contact number and email address
- Detailed description of the item that has been lost
- Date item was lost and concert you were attending.
- What direction you were travelling
- What bus stop you got on
- What stop you got off at
- What time did you board and alight from the bus
Any item found on our buses will be delivered to the Lost Property department within two working days between 14.30hrs until 17.00hrs.
A fee of €2.00 applies to each item you claim, when collecting your lost property it may be necessary to show some sort of ID, especially if it is a high value item like a wallet, purse, mobile phone, laptop etc.
As per contract with the NTA all customer data is retained for a minimum of 2 years.